Contia Authenticator
Contia Authenticator is a 2-Factor Authentication (2FA) app that generates time-based one-time passwords (TOTP) to secure your online accounts.
Getting started
Add an account
- Tap the + button on the home screen.
- Scan the QR code shown by the service you want to protect, or enter the setup key manually.
- The account appears in your list and immediately starts generating codes.
Use a code
Tap a code to copy it to the clipboard. Each code is valid for 30 seconds — the timer ring shows how much time remains.
Security & unlock
The app is protected by a 4-digit passcode that is set on first launch. You can also enable Face ID / fingerprint unlock in the settings.
To change your passcode or toggle biometric unlock, open the menu (top-right) and go to Security.
Frequently asked questions
The code I enter is rejected by the service.
Make sure your device's date and time are set to automatic / network time. TOTP codes are time-sensitive and will not work if your clock is off.
I got a new phone — how do I transfer my accounts?
The app does not currently support export or cloud backup. You must re-add each account by scanning its QR code again, or use the service's account-recovery process.
I forgot my passcode.
There is no passcode recovery. You will need to delete and reinstall the app, then re-add all accounts.
The camera does not open for QR scanning.
Make sure the app has camera permission. On iOS go to Settings > Contia Authenticator > Camera; on Android go to Settings > Apps > Contia Authenticator > Permissions.
Contact support
If you have a question that is not answered above, please reach out to us at info@contia.de.
When writing in, please include your device model and operating system version so we can help you faster.